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VELORA

VELORA

Privacy Policy

This policy explains how Velora handles your personal information when you shop with us in the United Kingdom.

Information We Collect

We collect information you provide when you place an order, contact support, sign up for marketing or use our website. This may include your name, delivery address, email address, phone number and payment details processed by our payment provider.

How We Use Your Information

  • To process and deliver your orders.
  • To provide customer support and respond to enquiries.
  • To send order updates and, if you opt in, marketing emails.
  • To improve our website, security and services.

Sharing

We share information only with providers required to fulfil your order (for example payment processors, delivery carriers and email providers), and where required by law.

Your Rights

Under UK GDPR you have rights to access, correct, delete and object to processing of your data. Contact us via the Contact page to exercise these rights.

Cookies

We use cookies for essential site functionality, analytics and marketing. You can manage preferences via our cookie banner or your browser settings.